Supportd was founded by someone who spent years working inside the NDIS sector, watching participants and families hit the same wall over and over again. Not because support was not out there. Because no one had built a platform that actually showed all of it.
Imagine spending months navigating the NDIS, finally getting your plan approved, and then being handed a list of providers to call. You call six. Three do not answer. Two have no capacity. One is not taking new participants. You are back to square one, exhausted, and no closer to the support you need.
That is not a rare story. That is the experience of thousands of Australians every single week. And it should not be this hard.
Choice and control is not just the NDIS tagline. It is the entire point. Participants have the right to choose who supports them, how they are supported, and when. But that choice is meaningless if you cannot see who is actually available.
Supportd was built to make that choice real. Not just for participants with the time and energy to search, but for every participant, every family, every coordinator trying to do the right thing.
Get matched free →Most NDIS directories only list registered providers. That is roughly 17,000 services out of a market closer to 250,000. We list registered providers, unregistered providers and independent support workers. All in one place.
For participants who do not want to search, our team personally reaches out to providers, confirms capacity and comes back with real options. No call centres. No algorithms. Real people doing real work.
We charge providers a flat monthly subscription. We never take a cut of your plan funds, your invoices or your earnings. Every dollar of your NDIS plan goes exactly where it is supposed to go.
Supportd is and always will be free for participants, families and carers. We make money through provider subscriptions, a flat monthly fee with no commissions and no hidden costs.
When participants win by finding better support faster, providers win by filling their capacity. That alignment is the whole model.
Not affiliated with the NDIA.